11-10-2020
12:00
- last edited on
11-16-2020
16:25
by
RicardoFitbit
11-10-2020
12:00
- last edited on
11-16-2020
16:25
by
RicardoFitbit
So last night I went to bed at 23:30 and fell asleep (as far as I can tell) immediately, as per usual.
This morning I woke up at 06:45 also as per usual.
According to my App this morning I had 4 hours sleep and not the over 6 hours that I had expected.
It transpired that the App thought I went to sleep at 01:20 - how can I correct this faulty record?
Moderator Edit: Clarified subject
11-16-2020 16:24
11-16-2020 16:24
Hi @pbp1999, welcome to the Community Forums.
Thanks for bringing this to our attention. Thanks for bringing this to our attention and for the details that were shared in your post. If you would like to edit a sleep log, please follow the next steps:
Let me know if you have any additional questions.
11-22-2020 09:56
11-22-2020 09:56
Hi Ricardo,
I followed that and all it does is shows that I was awake for the extended periods. Which was not the case!
04-04-2022 05:45
04-04-2022 05:45
That doesn't being to address the problem.
I typically wake up once or twice in the night. I sometimes end up with 2 or even 3 disconnected logs with no analysis. If I try to edit one of them to include the whole period, I cannot - since they overlap. If I delete one and edit the other to include the time, then it just says it has no data for that period. Again, a fail.
This general problem has been going on for YEARS, as reflected in multiple community posts. Why can't Fitbit fix it?
09-23-2022 06:57
09-23-2022 06:57
Just happened to me last night too.
10-22-2022 06:08
10-22-2022 06:08
My charge 5 won't let me save because a long "already exists" it think I tried to go to bed at 830pm just because that's when I sat down to watch a movie. I got up several times to pee before actually going to bed around 10, any idea how to keep this from happening?