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I'm having all kinds of issues

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‎01-05-2022 01:50 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

‎01-05-2022 01:50 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

Hello, I've had my Inspire2 for a little over a month now and it drives me crazy. Maybe it's because I received mine through my insurance and that's why it's lacking but it counts steps while I'm sleeping, the app never recognizes I'm wearing it, it doesn't track pretty any of my data correctly, it always thinks I'm moving when I'm sitting and resting when I'm moving. Does anyone have any suggestions I should try? 

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‎01-06-2022 10:48

‎01-06-2022 10:48

Hi. I woke up this morning at 6:30a and noticed I had already logged 26 Zone Minutes! I'm quite sure I was asleep.

Yesterday, could not get Fitbit to sync.

I have thought for a while that it does not record my all my exercise as it used to before and sometimes the sleep times are off by and hour or two.

Please let me know if someone can help.

 

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‎01-06-2022 13:44

In response to 74HI

‎01-06-2022 13:44

@74HI  it is possible for your heart rate to be elevated (even into the active zone) while you are asleep.  Of course, it is also possible that the fitbit was measuring your heart rate incorrectly.  

Note: Despite profile name, I am not a runner. I am disabled. This name was assigned by a moderator.
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‎01-06-2022 15:51

In response to Runner0621

‎01-06-2022 15:51

Unlikely, the technology is not without its errors, this is a big one.
Thanks though.

Sent from my iPhone
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