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Inspire HR Data Disappeared

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‎10-16-2019 16:08

‎10-16-2019 16:08

Inspire HR - All of my exercise data for the past 2 weeks has vanished from my device and my apps. There was full data for 1 or 2 exercise sessions listed for every day, and now they're gone.

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‎10-17-2019 08:40 - last edited on ‎11-04-2025 06:03 by Fitbit Moderator

‎10-17-2019 08:40 - last edited on ‎11-04-2025 06:03 by Fitbit Moderator

@Grmkt Welcome! Thanks for being part of our Community! 

Let me help you with your missing information. Is your tracker paired to your account? Does it show anything else? Could you share a screenshot of your account? Make sure you logged to the correct email address on your app. You may also try setting up your device again to your account following these instructions. Finally log out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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