07-30-2020 21:29
07-30-2020 21:29
I wear my Inspire HR watch 24/7 I have never had a problem with it until this week. All of a sudden Monday morning my watch has had issues keeping a charge. I charged it Monday by this morning it was dead (which is unusual), so I charged it and it barely stayed charged for 7 hours before I had to charge it again. Before this week I could go 5 to 6 days without charging it and constantly using it.
08-07-2020 17:02
08-07-2020 17:02
I am having a similar issue. As of yesterday my fitbit will not hold a charge at all. The device will power on when put on the charger but no matter the length of time left on it will die immediately after removing from charger.
08-10-2020 18:58
08-10-2020 18:58
Welcome to the Fitbit Community, @JamieH2020.
Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-11-2020 14:55
08-11-2020 14:55
I noticed sometime last week mine stopped getting detailed sleep results, and last night my battery went from 50% to 2% by this morning. It's been draining quickly all day today even after cleaning , charging and resetting...I'm not hopeful since I don't think I have a warranty, I've had it less than a year.
08-11-2020 19:37
08-11-2020 19:37
I’m having the same problem and it won’t let me contact customer support. I love my Fitbit and it’s frustrating when in challenges that half my steps don’t count because I’m charging.
08-24-2020 20:12
08-24-2020 20:12
I’ve received nothing from Fitbit. Anyone have a number so I can get a new Fitbit. Unacceptable that it stops working in less than a year!! C’mon.