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Inspire HR is not receiving notifications

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‎01-12-2021 09:14 - last edited on ‎01-13-2021 04:02 by Fitbit Moderator

‎01-12-2021 09:14 - last edited on ‎01-13-2021 04:02 by Fitbit Moderator

Hi, 

I have a new Inspire HR. I received text messages on the Fitbit for a couple of days but they’ve stopped now and I’ve never received call notifications. I’ve tried several suggestions but as yet still no joy. Any help would be appreciated. 😊

 

 

Moderator edit: updated subject for clarity

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‎01-13-2021 04:02

‎01-13-2021 04:02

Hi @ER08, welcome to our Fitbit Community. Regarding the notifications issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, try the steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Looking forward to your response.

JuanJo | Community Moderator

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