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Inspire HR not recognizing swimming

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‎06-28-2019 05:22 - last edited on ‎06-29-2019 09:35 by Fitbit Moderator

‎06-28-2019 05:22 - last edited on ‎06-29-2019 09:35 by Fitbit Moderator

I bought the Inspire to replace my Alta as I wanted it to recognise swimming/ but after an hour’s swim this morning it wasn’t recognised?

 

 

Moderator edit: updated subject for clarity. 

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4 REPLIES 4

‎06-29-2019 09:38

‎06-29-2019 09:38

Welcome to the Fitbit Community @Gillybean1. I'll be happy to assist you with your swimming inquiry. 

 

Could you please confirm that you're following steps of help article: How do I track my swims with my Fitbit device? to register your exercise?

 

I'll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎06-30-2019 23:24

In response to AndreaFitbit

‎06-30-2019 23:24

Hi Andrea

Thanks for responding. I do an AquaFit class 3 times a week which includes length swimming as well as aerobic exercise but my Fitbit doesn’t recognise the exercise?
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‎07-01-2019 00:14

In response to Gillybean1

‎07-01-2019 00:14

Yeah I do the same thing and mine usually says I did a workout for half the time and that I climbed several flights of stairs in which I didn’t. 

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‎08-26-2020 06:12

In response to AndreaFitbit

‎08-26-2020 06:12

Hello Andrea

i hope you still have an answer

I was searching why my Fitbit HR doesn’t recognize swimming, I would appreciate if there is a solution for it.

my swimming tracking is set to automatic 

 

Please help 🙏🏽

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