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Inspire HR not synchronizing automatically

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‎01-05-2020 01:34 - last edited on ‎01-06-2020 11:27 by Fitbit Moderator

‎01-05-2020 01:34 - last edited on ‎01-06-2020 11:27 by Fitbit Moderator

How come my fiybit doesn t sync automatically ? My settings are correct. Some days it works. Other days it doesn t work. 

 

 

Moderator edit: updated subject for clarity

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‎01-06-2020 11:34

‎01-06-2020 11:34

@Lintje Welcome! It's good that the community is growing! 

 

Let me help you with your Inspire HR not syncing automatically. Which phone are you using? Is it compatible? Try refreshing the link between your phone and your tracker by doing the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-06-2020 11:38

In response to AlvaroFitbit

‎01-06-2020 11:38

Verzonden vanaf mijn Samsung Galaxy-smartphone.
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‎01-06-2020 12:07

‎01-06-2020 12:07

This is happening to me too. 

 

Very frustrating as I’ve just bought it. Not good enough really. 

 

Ive tried the troubleshooting and nothing? 

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