help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR touch screen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2019 11:58 - last edited on ‎08-26-2019 11:23 by Fitbit Moderator

‎08-25-2019 11:58 - last edited on ‎08-26-2019 11:23 by Fitbit Moderator

I cannot swipe through the options on the face of my watch. I have charged it fully, and tried pressing and holding the side button, and nothing happens. What do I do to get it working again? 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
2 REPLIES 2

‎08-26-2019 11:35 - last edited on ‎12-25-2024 10:54 by Fitbit Moderator

‎08-26-2019 11:35 - last edited on ‎12-25-2024 10:54 by Fitbit Moderator

@TurtleMum2007 Welcome! It's great to see you around! 

Let me help you with your unresponsive Inspire HR screen. Not sure if you were able to properly complete the restart instructions as you didn't mention if you plugged the device. Please retry the restart by following this help article.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎03-27-2020 06:15

In response to AlvaroFitbit

‎03-27-2020 06:15

I am having this issues. I keep searching and can not find a solution. I've tried restarting with no luck. Its stuck on the clock face

Best Answer