Inspire HR undercounting steps

[Lyndykap]

I walk the same path to my fitness centre and walk back home. The results are often way off. Sometimes my Fitbit undercounter by large amounts. Common? How do I fix this this

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Lyndykap Welcome! It's great to see you around! 

Let me help you with your Inspire HR undercounting your steps. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may be still but you could be moving or walking. This may happen when you are pushing a cart or holding bars while walking or doing treadmill. For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings to make it more sensitive to movement. Also make sure your hands are moving so the device can properly track your steps.

Let me know how it goes.

[Lyndykap]

Thanks for getting back to me. I'll try to change hands