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Inspire HR vibration

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‎06-27-2020 09:28

‎06-27-2020 09:28

My new Inspire HR vibration is not working.  I have reset tracker twice, verified notifications, reset bluetooth.  There was no tracker vibration when I reset & the smile screen appeared.  What else can I try?

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‎06-27-2020 18:49

‎06-27-2020 18:49

Hi @Jmac29323, thank you for all the details that you've provided regarding your Inspire HR that is no longer vibrating. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them about this. 

 

Please keep me posted on the outcome.  

Davide | Italian and English Community Moderator, Fitbit


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‎06-27-2020 19:04

In response to DavideFitbit

‎06-27-2020 19:04

Thank you! Support reached out to me & is sending a replacement.

Julie
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‎06-30-2020 06:23

In response to Jmac29323

‎06-30-2020 06:23

Excellent, that's great news @Jmac29323! Thank you for the update.  

Davide | Italian and English Community Moderator, Fitbit


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