Inspire HR won't sync

[Lidobeach]

My fitbit inspire HR is having trouble syncing and I have reset it and told blue tooth to forget it and restarted my phone.

Yesterday it finally synced - but today the data from yesterday is gone, not showing on the web dashboard either and todays data will not sync to phone.

i keep getting a pairing request too and I say ok, but there are no other steps

Moderator edit: merged reply

[JuanJoFitbit]

@Lidobeach It's great to see you in our Fitbit Community. Regarding the syncing issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

Finally, monitor your Inspire HR during the next 24 hours and see if it syncs properly.

Hope this helps.

[Lidobeach]

i didn't have time for this, i removed and added the device, but that took
a bit of work too!

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Deirdre A. Dingman
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It is never too late to be what you might have been.

George Eliot

[JuanJoFitbit]

@Lidobeach Thank you for keeping the update here. Please don't hesitate to get back in case more assistance is needed and I'll be happy to help.

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

See you around!