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Inspire battery draining issue

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‎09-03-2020 12:56 - last edited on ‎09-10-2020 04:23 by Fitbit Moderator

‎09-03-2020 12:56 - last edited on ‎09-10-2020 04:23 by Fitbit Moderator

I posted on the firmware install topic which you have now closed as most people have now installed the firmware. Fantastic but are you now going to solve the issues the Firmware has caused? Battery draining in hours rather than days and unable to maintain pairing!

 

 

Moderator edit: updated subject for clarity

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‎09-10-2020 04:22

‎09-10-2020 04:22

Hi @Valerie15, thank you for participating in our Fitbit Community. I'm sorry to hear about the battery draining issues that your Fitbit Inspire has experienced. I totally understand how you feel about this and we appreciate your feedback about the firmware update since this helps us to keep improving.

 

I was able to get in touch with our Support team and was told that they assisted you via email. In case more assistance is needed, please reply to their last email and they'll be happy to follow up.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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