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Inspire battery says its full wont stay on after I remove from charger

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‎08-18-2021 12:23 - last edited on ‎08-19-2021 04:08 by Fitbit Moderator

‎08-18-2021 12:23 - last edited on ‎08-19-2021 04:08 by Fitbit Moderator

when connected to charger it says its at 100%, remove and it shuts off, i have cleaned the charge ports

 

 

 

 

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‎08-19-2021 04:19 - last edited on ‎11-28-2024 07:46 by Fitbit Moderator

‎08-19-2021 04:19 - last edited on ‎11-28-2024 07:46 by Fitbit Moderator

@Rynna Welcome to the Fitbit Community! It's great to have you here!

Thank you for troubleshooting this issue. Try these suggestions to help improve the battery life on your device.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-19-2021 07:49

In response to AlvaroFitbit

‎08-19-2021 07:49

i have also had it plugged in for the last 2 days and still upon removal of the charger it shuts right off and will not turn on 

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‎08-19-2021 11:30 - last edited on ‎11-28-2024 07:46 by Fitbit Moderator

In response to Rynna

‎08-19-2021 11:30 - last edited on ‎11-28-2024 07:46 by Fitbit Moderator

@Rynna thank you for giving my suggestions a chance. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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