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Inspire case broken

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‎02-20-2021 10:11

‎02-20-2021 10:11

I woke up one morning to find the case where the band joins was broken. A tiny piece of plastic has snapped out of it making the band unable to stay in place therefore, unusable. Is there anything that can be done?

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3 REPLIES 3

‎02-20-2021 10:22

‎02-20-2021 10:22

Hi @TashaM6 if it's not under warranty, there isn't much you can do. However, Fitbit made a clip for the Inspire and you could use it that way and not worry about using a band.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-20-2021 19:12

In response to Odyssey13

‎02-20-2021 19:12

It is still under the 2 year gaurentee thankfully. The clip is not an option for me though due to my job. Thank you though!

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‎02-22-2021 11:04

In response to TashaM6

‎02-22-2021 11:04

@TashaM6 It's great to have you here! 

 

Let me help you with this. If your tracker is under warranty I suggest you contact our Support team. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

@Odyssey13 thank you for your help here.

 

Hope this helps.

Alvaro | Community Moderator

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