04-07-2019 05:34
04-07-2019 05:34
I have my location and Bluetooth on, and when I go for a walk and log it as exercise, my walk is not being accurately tracked. It has the correct general area, but the path has me walking across parking lots and through businesses that there is no actual discernable path through. It's also cutting my walks by nearly half. This is very frustrating, as I'm always rather excited to see all of my progress. To have my paths looking so grossly wrong makes me feel like this is a bug that definitely needs to be fixed.
04-08-2019 04:30
04-08-2019 04:30
@VioletStarshine Hello and welcome to the forums. Your problem is usually related to a phone issue and not a tracker issue. What model phone are you using? It might be something as simple as a phone setting or an app setting.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.