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Inspire not recording data correctly

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‎06-15-2021 10:29 - last edited on ‎06-16-2021 20:32 by

‎06-15-2021 10:29 - last edited on ‎06-16-2021 20:32 by

Hi I have an inspire but when I wear it, it doesn't record data correctly but when my husband wears it records perfectly. Could it be my stride length. Its over a year old. 

 

 

 

Moderator edit: subject for clarity 

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‎06-15-2021 11:20

‎06-15-2021 11:20

Can 't say without knowing what "data" you are talking about,  but stride length would affect only distance.

But I have no idea if you are talking about step count, active minutes, calories, recorded workouts, sleep, etc.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-16-2021 20:32

In response to JohnnyRow

‎06-16-2021 20:32

Welcome to the Fitbit Community, @Kazzi1970B. It's good to see you around and thank you for your support, @JohnnyRow.

 

@Kazzi1970B Thanks for the details shared in your post. I understand your concern and recommend restarting your tracker: How do I restart my Fitbit device? There are several factors that can affect your device's accuracy. For more information, see How accurate are Fitbit devices? I also suggest reviewing our tips to improve accuracy of your device in What are some tips to make sure my Fitbit daily activity is accurate? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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