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Inspire not syncing, notifications not working

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‎02-02-2020 19:59 - last edited on ‎02-03-2020 09:23 by Fitbit Moderator

‎02-02-2020 19:59 - last edited on ‎02-03-2020 09:23 by Fitbit Moderator

Ever since I got my Fitbit I’ve tried to link my phone notifications to my watch and for some reason my Bluetooth & notifications don’t sync! I’ve tried everything! Different WiFi’s I try multiple times through the app and my actual phone settings but it just doesn’t work on my watch .... someone help! 

 

 

Moderator edit: updated subject for clarity

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‎02-03-2020 09:27

‎02-03-2020 09:27

@DeniseMoralesSo Welcome! Thanks for being part of our Community!

 

Let me help you with your Inspire not syncing and thank you for troubleshooting this issue. You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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