Inspire not syncing walking activity

[Ltmaxangel]

My inspire is not registering my 78 minute walk. It had steps but usually says Fitbit activity walking and says how many minutes.  Please email me with an answer.its not synching with my weight watchers app

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Ltmaxangel It's great to have you here! 

Let me help you with your Inspire not syncing. You can try the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Regarding the walking activity, your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Let me know how it goes.