help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire not syncing with Kindle

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2020 21:33 - last edited on ‎01-05-2020 10:02 by Fitbit Moderator

‎01-04-2020 21:33 - last edited on ‎01-05-2020 10:02 by Fitbit Moderator

I have been trying to sync my son's fitbit with his Kindle app & now I'm seeing that you can't sync with the kindle app? It would be great if I could sync all the fitbit on my phone. Do we really want to require kids to have a smartphone to wear a fitness tracker watch? Counterproductive

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-05-2020 10:06 - last edited on ‎05-17-2025 11:58 by Fitbit Moderator

‎01-05-2020 10:06 - last edited on ‎05-17-2025 11:58 by Fitbit Moderator

@TheJet8 It's great to see that you've visited the Fitbit Community!

Let me help you syncing your son's Fitbit. The Kindle doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's Bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure Bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

If you can't still sync it you can try your own phone and sync it in the evening or whenever you have time. You just need to log into his account to do this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes