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Inspire not syncing

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‎02-21-2021 07:55 - last edited on ‎02-22-2021 03:07 by Fitbit Moderator

‎02-21-2021 07:55 - last edited on ‎02-22-2021 03:07 by Fitbit Moderator

Got it, didn't wear it for 6 months because it is a pain. Finally decided to try it again. Took me 2 hrs to get it to work. Went to put it on again today and the time is wrong and it won't sink with my phone...again. I got this as a gift from work. I could have chosen a different watch. I regret my decisions.

 

 

Moderator Edit: Clarified subject

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‎02-22-2021 03:07 - last edited on ‎11-04-2025 10:25 by Fitbit Moderator

‎02-22-2021 03:07 - last edited on ‎11-04-2025 10:25 by Fitbit Moderator

@Kittymykat It's great to see you in the Community! 

Let me help you with this. You can try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

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