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Inspire stopped syncing after swimming

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‎07-29-2019 09:18

‎07-29-2019 09:18

My inspire is recording data but stopped syncing to my phone after swimming with it on yesterday. I tried to sync it to my kindle but no luck there either. Any thoughts?

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‎07-30-2019 02:16

‎07-30-2019 02:16

Hi @SunsetRunner   Whar phone are you using?  Isnit on the Supported Devices List ? Try the suggestions in THIS Help Article on syncing problems. The lack of syncing might be a 'normal' kind of glitch rather than caused by the swim. If nothing in the Article help then please come back here.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-30-2019 03:00

‎07-30-2019 03:00

I found that the instructions about getting the fitbit wet had two separate set instructions.  I got mine wet and it quit since with my phone regardless that one part  said you could wear it swimming and in the show\er. On the other hand it said if it got wet to wipe it dry right away. I had to have fitbit send  me a new one since they had to different instructions on it which confused people.

So if it gets wet make sure you dry it off ASAP same with sweating.

I hopes this helps.

Donna M

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