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Inspire stops tracking my steps around 5-6K steps

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‎07-27-2023 16:45 - last edited on ‎07-28-2023 04:55 by Fitbit Moderator

‎07-27-2023 16:45 - last edited on ‎07-28-2023 04:55 by Fitbit Moderator

Inspire stops counting steps between 5990 and 6000. Starts again after 3 or 4 hundred more steps. 

Moderator Edit: Clarified subject

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‎07-28-2023 07:27

‎07-28-2023 07:27

Hi there, @ilakis. Welcome to the Fitibit Community Forums. Thanks for the details provided in your post about the issue with your Inspire.

I had a similar issue a while ago, where my Fitbit device was not resetting at midnight as it was supposed to do. Nevertheless, I realized I had my time zone set incorrectly and that was causing my Fitbit device to reset all my data. Would you mind double checking this setting? For more information, see How do I change the time on my Fitbit device? 

If the above doesn't describe your issue, please restart your Fitbit device and keep an eye on your Inspire's behavior the next couple of days. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-28-2023 07:27

‎07-28-2023 07:27

Hi there, @ilakis. Welcome to the Fitibit Community Forums. Thanks for the details provided in your post about the issue with your Inspire.

I had a similar issue a while ago, where my Fitbit device was not resetting at midnight as it was supposed to do. Nevertheless, I realized I had my time zone set incorrectly and that was causing my Fitbit device to reset all my data. Would you mind double checking this setting? For more information, see How do I change the time on my Fitbit device? 

If the above doesn't describe your issue, please restart your Fitbit device and keep an eye on your Inspire's behavior the next couple of days. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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