Inspire syncing issues

[Janikauk]

I recently purchased a new charger for my Inspire and fully charged it. However,  it is not connecting to the app. I've tried forgetting the inspire on  Bluetooth on my android phone but now it doesn't find it. I then tried on my samsung tab, Bluetooth  sees it but isnt connecting. Therefore it isn't syncing with my app.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Janikauk, welcome to our Fitbit Community. Regarding the syncing issue that your Fitbit Inspire has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your Fitbit Inspire during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

[Janikauk]

Sorted thank you.

Moderator edit: format

[JuanJoFitbit]

Hi @Janikauk, that's great news! I'm glad to hear that the issue got resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀