04-01-2019 08:35
 
					
				
		
04-01-2019 08:35
Are you able to replace the battery if it dies?
How long does the current battery lasts before it just dies?
Answered! Go to the Best Answer.
06-07-2019 06:44
 
					
				
		
06-07-2019 06:44
I've given up on fitbit...i've purchased an iwatch...in the long run i think it's a better deal.
04-01-2019 09:12
 
					
				
		
 Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              04-01-2019 09:12
@SunsetRunner With average use, your battery can last up to 5 days on a single charge. Lithium ion polymer batteries have a "lifespan", sometimes three years or more, but the Inspire/InspireHR are too new for this to be the reason.
You cannot replace the battery, but you might have a defective battery. I think you should contact Support directly for help.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS 
Take a look at the Fitbit help site for further assistance and information.
 Best Answer
 Best Answer04-01-2019 13:43
 
					
				
		
04-01-2019 13:43
06-06-2019 19:04
 
					
				
		
06-06-2019 19:04
I've had two break in less than two months. In the past mine have lasted well over a year.
 Best Answer
 Best Answer06-07-2019 06:44
 
					
				
		
06-07-2019 06:44
I've given up on fitbit...i've purchased an iwatch...in the long run i think it's a better deal.
08-04-2019 13:44
 
					
				
		
08-04-2019 13:44
I purchased my Fitbit inspire HR in April and now it will no longer charge. The face stays blank except I can get a smiley face once in a while and once in a while I feel a vibration when I pick it up. The app said it had very low battery. What a huge waste of money. I am extremely disappointed in Fitbit for this poor product. Based on other reviews and comments elsewhere this seems to be a problem with the inspire. I expected better from Fitbit.
08-05-2019 05:53 - last edited on 06-21-2020 16:23 by LiliyaFitbit
 
					
				
		
08-05-2019 05:53 - last edited on 06-21-2020 16:23 by LiliyaFitbit
Yes I have add issues also with the Inspire. This is my 3rd Inspire in 4-5
months and my mother is on her second in the same timeframe. My daughter's
Inspire has not had to be replaced yet. I'm hoping the product improves as
I have had much better luck with our Fitbit products in the past. Also I
have found replacement time is not very fast :(.
--
Moderator edit: personal info removed
06-13-2020 13:04
 
					
				
		
06-13-2020 13:04
I'm having the same problem with the Inspire battery too. I can tell it's not charging correctly. This is my second Fitbit.
09-21-2022 17:35
 
					
				
		
09-21-2022 17:35
I too am getting the smiley face and it won't charge past 1%. I've been working on it now for 5 hours, even purchased a new recharging cord but that did not help either. I have only had mine a year and a half but I'm not sure I'm going to replace it with another fitbit. This is my second Fitbit in 4 years and have been very surprised, and disappointed that it only lasted a year and a half.
11-09-2022 05:21
 
					
				
		
11-09-2022 05:21
I've had mine just over 18 months. Battery just went and it would not recharge. I left it for a few weeks while I decided what to do. I can get it to charge now but it's dead in a day from a full charge. Not much good.
 
					
				
				
			
		
