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Is there any way to contact Fitbit without sitting on hold forever?

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‎05-11-2021 14:39

‎05-11-2021 14:39

Very frustrating that there's not even an "estimated wait time" provided when wanting to get an answer about a broken device. 

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3 REPLIES 3

‎05-11-2021 15:34

‎05-11-2021 15:34

Hi @Scooby9887  you try the online chat? What's going on with your Inspire HR?

Stepping in the U.S.A. since September 2013. Android 14

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‎05-11-2021 15:42

‎05-11-2021 15:42

Just saw this at the top of the forums "We’re experiencing an interruption to our phone and chat contact channels. For faster service, check the Community for answers."

Stepping in the U.S.A. since September 2013. Android 14

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‎05-13-2021 08:06

In response to Odyssey13

‎05-13-2021 08:06

Probably because their software has gotten buggy in the last couple of weeks.  Surely they can fix these problems with a new version or send an “upgrade” to a previous version.  It is ridiculous that these problems haven’t been resolved yet!

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