My Inspire HR won't scroll, restart properly, and has a short battery life

[Mellie_06]

I have only had my Fitbit for a little over a year now, and all of a sudden it won't scroll, restart properly, nor have long battery life. When I say it won't restart properly, I would hold down the side button until the smile comes up and feel nor hear any vibration. As I said, my Fitbit won't scroll, so I can't clear the data or check any of my progress. I thought it had too much water inside for the battery issue, so I put it in some rice to soak the water out for a couple of days and nothing improves except there's no water inside now. I've tried to see if anyone was in the same situation as I am, but I've tried all the things mentioned with no success. 

[DavideFitbit · Accepted solution]

Hi, welcome to the Fitbit Community forums, @Mellie_06. 

Thank you for sharing all this information about what you've been experiencing with your Inspire HR device and the troubleshooting steps that you already tried.  

Since you continue to have the same inconvenience with the display not scrolling and you already tried the restart procedure, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

In the meantime, you can also follow the steps listed here to improve the battery life of your Fitbit device.