New update

[Dkw516]

It seemed fine yesterday but everything is gone and it didn’t track sleep now either. 😬🙁🥺

[STEPH1202]

I am having the same problem!!!

[SunsetRunner]

I sync manually two or three times a day. When I opened the app to sync this morning, I was not logged in. When I tried to log in, it said Fitbit is not available.  I'm sure the last update is the problem.

[Julia_G]

Hi, @SunsetRunner , do you use an Android device to log in and sync?  Apparently there is currently an issue affecting many Android users.  Fitbit is aware and working on a solution ASAP.

[SteveH]

My android app recently started working again so it seems like they're getting it sorted

[SunsetRunner]

Yes, Julia - and thank you.

[Julia_G]

Hi, @SunsetRunner , as @SteveH  says, apparently this has just been resolved.  If you continue to have problems and you are logged in, please log out and log back in.  Alternatively, try restarting your phone.

I hope this fixes it for you!

[Dkw516]

Thanks everyone- figured it was update issue- which I don’t like the look of very well- but I restarted iPhone and it’s working again!

[SunsetRunner]

It's working great now, Julia. Thank you.

[Julia_G]

@SunsetRunner and @Dkw516 , glad that it is resolved for you both!

@STEPH1202 are you continuing to have an issue?  Please let us know if you need further help.