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Not getting notifications on Inspire

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‎01-10-2020 13:33 - last edited on ‎01-12-2020 08:22 by Fitbit Moderator

‎01-10-2020 13:33 - last edited on ‎01-12-2020 08:22 by Fitbit Moderator

Does anyone’s Fitbit not receive notifications 

 

 

Moderator edit: updated subject for clarity

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‎01-12-2020 08:42 - last edited on ‎01-21-2025 08:56 by Fitbit Moderator

‎01-12-2020 08:42 - last edited on ‎01-21-2025 08:56 by Fitbit Moderator

@M789 Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your notifications not working on your Inspire. Which phone are you using? Is it compatible? You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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