Not receiving messages on Inspire 2

[AaronDS]

I have an iPhone I receive call notifications but not text. I have gone through ALL the steps that people have posted notifications on even when locked, DND off sleep off, etc. someone please help.

Moderator edit: format

[JuanJoFitbit]

@AaronDS Welcome to our Fitbit Community. Regarding the notifications issue that your Inspire 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I noticed that you contacted our Support team and they assisted you via phone. In case the issue persists, please contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

See you around.

[SunsetRunner]

I See Where Fitbit Has  Found An Issue With The "Notification And Syncing" Feature With The App On Android Phones, And They  Are Working To Fix The Problem.. I Was Worried It Was My Phone.. I Got A Notice On The App That They Were Having This Problem. Thank You For The Notice. Thanks FITBIT !!

[jcommander]

im not getting message notifications either… how did they fix it? 

[SunsetRunner]

I think their engineers must still be working on it.

[SunsetRunner]

Mines not working either and I just got this. 

[SunsetRunner]

It seems this is a common problem for some Inspire2 users. There was a
comment on the app about notifications issues with the Fitbit app. I tried
a test call and when that didn't work I hit the help and they say the
engineers are working on it. It has been this way all day. Hopefully They
get it fixed soon. Good luck.☹👍

[SunsetRunner]

Having the same issue. I reboot my inspire2 and it works , but it doesn't last.