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Problems synching Inspire HR

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‎08-26-2022 12:36

‎08-26-2022 12:36

I have had an Inspire HR for years and absolutely love it.  But it hasn't synched with my phone since 8/12/2022. I've tried all suggestions from the user manual and the Community.  I called Support and we ran through EVERYTHING.  I did the chat and we tried EVERYTHING.  They both told me that the only option is buying a new device!  Really?  My Fitbit is working fine other than not synching with my phone.  I really don't want to buy a new one.  Why is this the only option for older devices??  I'm discouraged to the point of buying a non-Fitbit device!!

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‎08-26-2022 13:07

‎08-26-2022 13:07

Have you rebooted your phone?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-27-2022 02:24

In response to JohnnyRow

‎08-27-2022 02:24

Yes I rebooted my phone 

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