10-11-2020
04:50
- last edited on
10-13-2020
10:05
by
AlvaroFitbit
10-11-2020
04:50
- last edited on
10-13-2020
10:05
by
AlvaroFitbit
I received a replacement inspire HR on Friday after my previous one melted while charging! This does not behave at all like my previous one, which did as it was told.
As many other members have complained about with no solutions my inspire HR is doing random things of its own accord.
example 1: I’ll flick my wrist to see the time. Sometimes the clock appears, sometimes it’s the notifications and other times it’s starting the relaxation mode.
example 2: I try scrolling through the settings. Sometimes it doesn’t respond and others it scrolls through several at a time.
example 3: I turn my wrist to see the time. It shows me the clock momentarily then start randomly scrolling through the different modes.
There are other examples but these are the main ones. I have reset it, made sure nothing is touching it and everything else other people have been told to try on the community. Nothing works.
When lots of people are complaining about the same issue it sounds like there is a big bug in the software. Please sort it out!
Moderator Edit: Clarified subject
10-13-2020
10:21
- last edited on
06-21-2025
07:50
by
MarreFitbit
10-13-2020
10:21
- last edited on
06-21-2025
07:50
by
MarreFitbit
@MsNic It's good that the community is growing!
Sorry to hear that your new Inspire HR isn't working as it should and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
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