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Sleep Tracking Stopped Working

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‎06-08-2019 01:40

‎06-08-2019 01:40

So my sleep tracking stopped working a couple days ago. I have tried everything to fix it, and can’t. Does anyone have any suggestions? Thanks, Tish.

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‎06-09-2019 09:15 - last edited on ‎07-26-2023 09:53 by Fitbit Moderator

‎06-09-2019 09:15 - last edited on ‎07-26-2023 09:53 by Fitbit Moderator

@TishLaRae Welcome! Thanks for being part of our Community! 

Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-09-2019 09:15 - last edited on ‎07-26-2023 09:53 by Fitbit Moderator

‎06-09-2019 09:15 - last edited on ‎07-26-2023 09:53 by Fitbit Moderator

@TishLaRae Welcome! Thanks for being part of our Community! 

Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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