Sleep tracking

[thepeg]

I have had my Inspire 2 for a little over a year.  This is my second FitBit and I had trouble with the last one with the same trouble.   It just stopped tracking sleep and heart rate.   Do FitBits only last 1 year?  

I've tried looking for any updates and can't find any.  

Please advise.  Thank you

[JohnnyRow]

Make sure it is not set for 'On Clip'.

[thepeg]

I'm sorry, where can I find "on clip" ?  

[JohnnyRow]

In Quick Settings.

From Inspire 2 manual (pdf) 

[PonSullivan]

Mine stopped tracking sleep and exercise this morning. 

[GammyDave00]

We just technically fixed yah! We had a same issue as your fib bit but then we went in the “Quick Settings” not Setting in the device to turn ‘On Clip’ off. Because if your device is on ‘On Clip’ mode, the heart rate and sleep tracking aren’t available! 
To go in “Quick Settings” in your device, hold 3 seconds on the main clock screen and it will go in the quick settings. Scroll down to the bottom of the page to see if your device is on On Wrist / On Clip. If it’s shown On Clip, please tap and change it!!! 

[Outlawjosie]

Thanks to you and Johnny for the help! I will find out later if it will work now. Looks like I got my heartbeat back, lol. I think I need to get a fitbit with a bigger screen because I couldn't see that before.

[JohnnyRow]

---

@Outlawjosie wrote:

Thanks to you and Johnny for the help! I will find out later if it will work now. Looks like I got my heartbeat back, lol. I think I need to get a fitbit with a bigger screen because I couldn't see that before.

---

Could be you just had to scroll down to see the full screen.