Step Tracking

[AlyWendling]

So I just bought my Fitbit yesterday and it's been working great but it just stopped counting my steps today.  I've been walking around the house and it's stuck on the same number.  Anyone had the same issue???

[SteveH]

I don't remember seeing that problem before. I would suggest restarting your fitbit. It does no harm and can sort out all sorts of problems:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
3. Press and hold the button on your tracker for 5 seconds. 
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

[PattyMV]

Mine isn't recording steps today at all

[PattyMV]

But when I reset, it started tracking again. Thanks for the advice, SteveH!

[miss_tasha420]

thanks !!!!! Worked for me too