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Syncing

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‎01-31-2020 07:04

‎01-31-2020 07:04

I have a Chromebook and I can't get my Fitbit to sync with my laptop. Is there a reason why? 

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‎01-31-2020 10:36 - edited ‎01-31-2020 10:38

‎01-31-2020 10:36 - edited ‎01-31-2020 10:38

That's correct, Chrome being a web based OS does not support a connection to Bluetooth devices. 

There is nothing Fitbit can about this until changes are made in the Chrome OS

 

If you sync through a different device, on a web browser on chrome, log into your Fitbit account to see your steps. 

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‎02-01-2020 07:50

In response to Rich_Laue

‎02-01-2020 07:50

Thank you for answering so promptly, now I know why and will quit blaming my computer.
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