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Tracker not found error

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‎08-27-2019 08:18

‎08-27-2019 08:18

Ever since I did the update my Fit Bit Inspire HR has been having trouble syncing and giving me tracker not found error dispite the device being right next to phone. Tried to contact support but only option is  on Twitter messenger..no response

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3 REPLIES 3

‎08-28-2019 02:29

‎08-28-2019 02:29

Hi @Sgillham What phone are you using? Is it on the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-30-2019 10:15

In response to NellyG

‎08-30-2019 10:15

So that issue fixed bit now my fit bit display is only showing time not anything else 

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‎08-30-2019 18:49

In response to Sgillham

‎08-30-2019 18:49

Try restarting your tracker several times. If that doesnt fix it please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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