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Unable to see the distance for walk/run

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‎10-01-2020 00:02

‎10-01-2020 00:02

I am a new FitBit user and have been trying to get myself into running... While Fitbit tells me the number of steps for a walk and bpm etc, I am not able to find the length of run?

See this screenshot. How do I get to see the miles/km for this particular run/walk ? I am able to see my lifetime/daily mileage but want to see the length of this particular run.

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‎10-01-2020 03:57

‎10-01-2020 03:57

Hello @pulkitjain1821 and welcome to the Help forums.  The image you posted looks like you used SmartTrack, the auto recognition feature.  None of the SmartTrack exercises give you distance in the exercise details.  I never found an explanation by Fitbit anywhere about why this feature works this way.  I suspect part of the reason comes from the fact you can change the exercise type if it is recognized as the wrong exercise.

 

You need to use Exercise app on your Inspire HR to get distance.  How do I track my workouts with my Fitbit device? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎10-01-2020 03:57

‎10-01-2020 03:57

Hello @pulkitjain1821 and welcome to the Help forums.  The image you posted looks like you used SmartTrack, the auto recognition feature.  None of the SmartTrack exercises give you distance in the exercise details.  I never found an explanation by Fitbit anywhere about why this feature works this way.  I suspect part of the reason comes from the fact you can change the exercise type if it is recognized as the wrong exercise.

 

You need to use Exercise app on your Inspire HR to get distance.  How do I track my workouts with my Fitbit device? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer