Unable to setup Inspire HR with Mac

[RAF-Proud-477]

Im trying to set up my Inspire HR with my macbook (since my phone is broken). Using the Fitbit Connect app for mac, there is no option for Inspire HR. Is the app discontinued or not updated anymore? any alternate apps i can use for computer?

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @RAF-Proud-477, welcome to the Community Forums! Sorry for the delay in responding your post.

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device on your Mac computer. Then, if you experience difficulties with this process, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.

Keep me posted and let me know if you have any additional questions.

[gollys]

What is happening to Fitbit these days? My alta has been able to be synced with my Mac Book for 3 years, now I have brought the Inspire and the app does not even have the inspire as an option to set up the device to get started. So disappointed with my purchase - not only is the font size so small to read on the screen but now I cannot even use my Mac Book to sync. I think I will have to consider returning this because it is crap compared to the Alta ............might have to look at another brand after being a long term happy user of the Alta.