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Weekly progress report numbers differ from the app

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‎01-28-2020 09:15

‎01-28-2020 09:15

Why aren't my fitbit weekly updates in line with the tracker app?

I've noticed on more than one occasion that my app will show many more steps than the weekly progress report shows.  For example, last week the app shows that I had a total of 80,794 steps, but the weekly report shows only 66,636.

Anyone know why?

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‎01-29-2020 08:10 - last edited on ‎05-07-2025 11:50 by Fitbit Moderator

‎01-29-2020 08:10 - last edited on ‎05-07-2025 11:50 by Fitbit Moderator

@bowdoe A warm welcome to our Community!

Let me help you with your Weekly report not showing all your steps. The report is done with the information you have synced when it is issued so most likely you haven't synced your data at that time. I suggest you sync your tracker on Sunday evening and early Monday. If all the data is uploaded it will be reflected on your report. Try this and see how it behaves.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-29-2020 20:53

In response to AlvaroFitbit

‎01-29-2020 20:53

Is your week set to end on Saturday or Sunday? 

Your Fitbit app only shows today and the last 7 days on the leaderboard. 

Have you gone through the individual days step totals. 

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