com.fitbit.HTTP error 500

[Caro89chab]

Hello,

I've been trying for a few hours now to connect my new fitbit inspire HR.

I created a log in account, went through the different steps, but when it comes to the moment when I have to link my app to the fitbit, the app doesn't recognize the code given on the fitbit and keep giving the error message com.fitbit.HTTP error 500

I disconnected and reconnected my phone, the wifi, the bluetooth as per the indications, but still it doesn't work.

Could you please support?

Thank you

[Ali6387]

I’m having the exact same issue 😔

[Cnkevans]

I’m experiencing the same issue trying to set up my inspire hr.

[tpacarro]

Same problem here 

[Cnkevans]

Update: I spoke to Fitbit customer services. They are updating the system atm, the set up should work again once this is finished. 

[Rodings]

10.15 BST - Same problem