05-29-2019 01:15
05-29-2019 01:15
Hello,
I've been trying for a few hours now to connect my new fitbit inspire HR.
I created a log in account, went through the different steps, but when it comes to the moment when I have to link my app to the fitbit, the app doesn't recognize the code given on the fitbit and keep giving the error message com.fitbit.HTTP error 500
I disconnected and reconnected my phone, the wifi, the bluetooth as per the indications, but still it doesn't work.
Could you please support?
Thank you
05-29-2019 01:20
05-29-2019 01:20
I’m having the exact same issue 😔
05-29-2019 01:30
05-29-2019 01:30
I’m experiencing the same issue trying to set up my inspire hr.
05-29-2019 01:47
05-29-2019 01:47
Same problem here
05-29-2019 01:54
05-29-2019 01:54
Update: I spoke to Fitbit customer services. They are updating the system atm, the set up should work again once this is finished.
05-29-2019 02:16
05-29-2019 02:16
10.15 BST - Same problem