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Audio controls not working on Versa 2

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‎12-27-2019 05:46 - last edited on ‎01-02-2020 09:50 by Fitbit Moderator

‎12-27-2019 05:46 - last edited on ‎01-02-2020 09:50 by Fitbit Moderator

my audio controls arent working on my versa 2. i can adjust the volume but and play, pause, or next songs or podcast. how do i fix this with out adding audio to the watch?

 

 

Moderator edit: updated subject for clarity

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‎01-02-2020 09:56 - last edited on ‎05-17-2025 12:07 by Fitbit Moderator

‎01-02-2020 09:56 - last edited on ‎05-17-2025 12:07 by Fitbit Moderator

@JdMiller It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Audio Controls on your Versa 2. Which app are you trying to control on your Versa 2? Start by removing all bluetooth devices listed on your phone to clear the connection (go to settings > bluetooth > remove all devices listed there). After this restart your Versa 2 and retry controlling music from it.

Let me know who it goes.

Alvaro | Community Moderator

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