Fitbit app not showing all data

[SunsetRunner]

The only activity on my fitbit app is calorie count. Where are all the others? Ie step count. When I did first sync they were all there. Had to do another sync and they have disappeared.

Thanks

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@SunsetRunner A warm welcome to our Community! Sorry for the delay in my reply.

Let me help you with your missing information. This sounds as if you device your tracker from the account so please set it up again. Once it is setup you should see steps, distance and all other data.

Let me know how it goes.

[SunsetRunner]

Thanks.
We had to set up on another phone then back on to mine and after 3rd
attempt it worked.
Thanks.

[AlvaroFitbit]

@SunsetRunner thank you for the update. Happy to hear that you were able to fix this issue and that you shared what you did to correct it as it may help other members in the same situation.

Happy new year and hope you reach all your fitness goals!