Battery draining fast on Versa

[Baysidefish]

Hi,

When my Versa charged to 100%, I purposely left it on the stand for 20 mins more. But it shows 99% within one min after I started to wear it. Any ideas? Defective?  

Moderator Edit: Clarified Subject.

[Jsanji]

As far as I know there is no fix to it you have to send it back to Fitbit and they will send you a replacement not sure if that will work either. There are a lot of complaints on versa battery draining 

[Mikeniz]

Yes, complaints even after the replacement.  Fitbit's reputation has been severely damaged.  they should remove the Versa from the market, do a recall for those who have it and find a permanent solution before re-marketing.

Moderator edit: personal info removed

[DavyP74]

Agreed completely

With kind regards, met vriendelijke groeten

Moderator edit: removed personal information

[Jsanji]

I Agree completely!!!!

[Linmoncha]

Just had same problem last Friday and used their return label to ship it to headquarter in SF. Hope I will get a replacement asap. Still couldn't believe it only last for 4 months.

[Jsanji]

I’m planning to send mine back this Saturday! I had few of old fitbits that I gave away and I hate sending it back because I’m part of several challenges and I will miss them. Also I have seen people respond saying the replacement is as bad!!😞

[dmcinerney]

I sent mine back as well.

Sent from my iPhone

[dmcinerney]

I’m in several challenges as well and that’s part of the reason I chose Fitbit. With all the problems I’ve had, this will probably be my last one.

Sent from my iPhone

[jlevaugh]

Wow I just figured out how to reply to these lol. I have loved every other
Fitbit that I've had before until this one. On a replacement one now and
think this one is going to poop out too. Thanks to this product I will not
own another Fitbit. Good luck to everyone who has one. You would think they
would pull it improve them!

[Jsanji]

For a replacement or just sent back?

[Jsanji]

I feel the same way! I had 3 before and loved it!

[Jsanji]

Mine too!! I will ride along till end of year and switch to Apple Watch!

[NyTexan]

In my One-time experience, I got a replacement without sending it back. hmmm

[jlevaugh]

Replacement if possible. They're too expensive just to say oh well! 😊

[Jsanji]

I know but it’s so frustrating 

[Jsanji]

When Fitbit first came out they would go that and their customer service was so good now I guess it doesn’t matter to them snymore

[jlevaugh]

Totally agree!!!

[NyTexan]

My replacement has been perfect, but I have seen comments that had not been the case for everyone. 

[jlevaugh]

Got too big for their britches my mother would say. I think they will be
losing a lot of customers over the Versa.

[dmcinerney]

For a replacement. I purchased it in December so it is still under warranty.
I bought my son-in-law one at the same time and he is having battery issues.

Sent from my iPhone