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Battery lasts 12 hrs

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‎01-30-2022 07:51 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-30-2022 07:51 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

After a full charge, the versa 3 lasts exactly 12.5 hrs before I got a low battery warning. I have no alarms, and it was set to "do not disturb", with the brightness all the way down. 

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‎02-24-2022 20:38

‎02-24-2022 20:38

So I reported it to fitbit, who really dragged out the "fixes" with: have you tried turning it off, and then back on, and then the watch wouldn't last more than a few minutes. It turns off as soon as you unplug it, and now she's out of warranty. Nearly $300 for a watch that i barely used to last just over a year? And they just offer me a coupon for a new one? No thanks. Won't be buying a fitbit again.

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6 REPLIES 6

‎01-30-2022 20:45

‎01-30-2022 20:45

HI @Lyndsay.duff  - new features, particularly Snore detection can affect battery usage, carefully check each of the issues in How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

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0 Votes

‎01-30-2022 21:19

In response to Guy_

‎01-30-2022 21:19

Hi, so I don't have snore detection, my screen is already set to dim, I have no push notifications and its set to do not disturb.  I don't use the GPS, and have never played music on this watch. I took it off charge at 4pm, and at midnight, I'm already at 50%. As of now I'm only using this to check the time for half a day.

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‎01-30-2022 22:19

In response to Lyndsay.duff

‎01-30-2022 22:19

@Lyndsay.duff  - if you have tried all the option in the listed link [including restarting both the watch and phone and running with the Bluetooth off] the next step is to contact Fitbit Support directly. They may be able to help you with more deeper troubsleshooting

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

If it is still under warranty and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues.

Author | ch, passion for improvement.

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0 Votes

‎02-24-2022 20:38

‎02-24-2022 20:38

So I reported it to fitbit, who really dragged out the "fixes" with: have you tried turning it off, and then back on, and then the watch wouldn't last more than a few minutes. It turns off as soon as you unplug it, and now she's out of warranty. Nearly $300 for a watch that i barely used to last just over a year? And they just offer me a coupon for a new one? No thanks. Won't be buying a fitbit again.

Best Answer

‎03-02-2022 01:36

‎03-02-2022 01:36

Same problem with me, fully charge and finished battery in 10hour, i have try no sync and off every anything also faster drain battery.😒

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‎03-02-2022 04:42

In response to Ahyuan

‎03-02-2022 04:42

Contact fitbit as soon as you can, I was just a few weeks out of warranty,
hopefully you're still in it!
Lyndsay
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