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Battery life, Wi-Fi connection and update issues

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‎02-27-2020 14:14 - last edited on ‎02-28-2020 15:22 by

‎02-27-2020 14:14 - last edited on ‎02-28-2020 15:22 by

Hi

my versa has really bad batterylife, i have Done everything to higher the batterylife but No succes. I can’t even connect to Wi-Fi and update my Watch. What to do?

 

 

Moderator edit: subject for clarity

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‎02-28-2020 15:20

‎02-28-2020 15:20

Welcome to the Fitbit Community, @Smörblomman. 

 

I appreciate your participation in the Forums and sharing that your Versa battery is draining faster than expected and you can't even connect to Wi-Fi and update your watch. Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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