Battery

[grandmadooz]

I have a Fitbit versa.  When I charge it to 100% it used to last for about 5-6 days.  Now it is only lasting for 1-2 days.  Not sure if the battery needs to be replaced, or what the problem is.

Diane

[LaurelJT]

This has suddenly started happening to my Versa as well.  Battery charge does not even last 1 full day, whereas it used to last at least 3-4 days.  Can the battery be changed or is there something else that can be done to change this?

[KylieLB]

Im in the same boat. Would appear there is a lot of people this has happened to after doing the latest update. Im lucky if mine is lasting 12 hours

[Dbrowne88]

I recently started having this issue, on top of syncing problems that a lot of other users are also having.

Had been speaking to customer support to try and solve the syncing issue when this also cropped up. They got me to try a number of troubleshooting options but none really worked, so they now have to send a replacement device.

If you're still having issues with the battery, it's unlikely it can be fixed so if you're still in warranty it may be worth contacting customer support to see about a replacement.

[grandmadooz]

Thank you for your help.