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Bpm cut out

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‎01-01-2020 22:40

‎01-01-2020 22:40

So anyone else have the issue with the Versa that your bpm cuts out or isn’t read thought out your work out! Mine is getting worse and worse I almost threw it across the gym this morning!!! I’ve updated, I’ve restarted and the issue is still the same! Any ideas as the warranty is almost up 🤦🏼‍:female_sign:

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‎01-15-2020 05:24 - last edited on ‎10-09-2025 16:50 by Fitbit Moderator

‎01-15-2020 05:24 - last edited on ‎10-09-2025 16:50 by Fitbit Moderator

@tiaclinton Welcome to the Community. Sorry for the delayed reply. 

I appreciate the details mentioned and the troubleshooting tried. Sorry to hear that you're experiencing this with your Versa. 

I would like you to try the following tips in order to improve your heart rate reading. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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