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Can't install SpO2 on my Versa 2

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‎12-10-2020 12:34 - last edited on ‎12-11-2020 13:28 by Fitbit Moderator

‎12-10-2020 12:34 - last edited on ‎12-11-2020 13:28 by Fitbit Moderator

I can see the Spo2 clock face, but can't select. It says to make sure the app and my versa 2 have the latest firmware, which they have. 

 

How can I do this? 

 

 

Moderator Edit: Clarified subject

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‎12-11-2020 13:28

‎12-11-2020 13:28

Hello there @Mlin45, welcome to the Community Forums.

 

Fitbit SpO2 is available in select countries; the list of countries where it's available changes frequently. If you cannot install SpO2 clock face in the Clock Face Gallery, it isn’t available in their region. You can check back in the Clock Face Gallery in the future for changes. Fore more information, see: How do I track blood oxygen saturation (SpO2) with my Fitbit device?

 

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-11-2020 13:28

‎12-11-2020 13:28

Hello there @Mlin45, welcome to the Community Forums.

 

Fitbit SpO2 is available in select countries; the list of countries where it's available changes frequently. If you cannot install SpO2 clock face in the Clock Face Gallery, it isn’t available in their region. You can check back in the Clock Face Gallery in the future for changes. Fore more information, see: How do I track blood oxygen saturation (SpO2) with my Fitbit device?

 

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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