help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't open the Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2024 08:02 - last edited on ‎03-11-2024 03:38 by Fitbit Moderator

‎03-10-2024 08:02 - last edited on ‎03-11-2024 03:38 by Fitbit Moderator

Can’t open my Fitbit app for my versa 3


Moderator Edit: Clarified subject

Best Answer
Labels:
2 REPLIES 2

‎03-10-2024 21:33

‎03-10-2024 21:33

Hi @yoshelw - if you can't get into the Fitbit App try swiping off the active Fitbit window (in Android, clear the storage cache and force stop also) before restarting the phone.

If there was a DST change it may be working on Monday.

 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-11-2024 03:39

In response to Guy_

‎03-11-2024 03:39

Hi there, @yoshelw. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with the Fitbit app. We're here to help! @Guy_ Thank you so much for your input! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes